What’s Up Walk-In Clinic services are still available virtually, but the following locations now offer in-person sessions, no appointment necessary.

Strides Toronto

Strides Toronto is now offering in-person services.

Hours: Monday 2:00 pm to 8:00 pm

*Registration closed 1h 30 mins prior to the end of service hours.

Location: 1200 Markham Road, Suite 200, Scarborough, ON M1H 2Y9

Yorktown Family Services

Yorktown Family Services is offering in-person services only at its 1541 Jane St. location.

Hours: (as of September 6th, 2022)
Monday: 11:00 am to 4:00 pm
Tuesday: 3:00 pm to 8:00 pm
Wednesday: 3:00 pm to 8:00 pm
Thursday: 11:00 am to 4:00 pm
Friday: 10:30 am to 3:30 pm

*Registration closed 1h 30 mins prior to the end of service hours.

Location: 1541 Jane Street, North York, ON M9N 2R3
– No appointment is necessary; first come, first served.
– COVID-19 screening will be completed on arrival.
– Face masks are required for all in-person sessions; masks available upon request

What to expect when I call Help Ahead?

An experienced mental health worker will ask you a short series of questions. These questions are designed to help the worker connect you to the right What’s Up Walk-In® Clinic. If you agree, the worker will contact the most appropriate and available agency and connect you to them directly.

Did you know?

There are 5,000 counselling visits to the what’s up walk-in each year across all locations.

The most common issues talked about are anxiety, depression, family conflict, and school related issues.

Only 6% of people who use the clinic are referred to long-term more intensive services. This demonstrates the effectiveness of the model even with complex issues.