To be connected to a counsellor for a telephone or video session , please call the location closest to you. Locations can be found here.
What’s Up Walk-In Clinic services are still available virtually, but the following locations now offer in-person sessions, no appointment necessary.
Strides Toronto
Strides Toronto is now offering in-person services.
Hours: Monday, 2:00 pm to 8:00 pm
Thursday,12:00 pm to 8:00 pm
*Registration closed 1h 30 mins prior to the end of service hours.
Location: 1200 Markham Road, Suite 200, Scarborough, ON M1H 2Y9
Yorktown Family Services
Yorktown Family Services is offering in-person services at its 1541 Jane St. location.
Hours: (as of September 6th, 2022)
Monday: 11:00 am to 4:00 pm
Tuesday: 3:00 pm to 8:00 pm
Wednesday: 3:00 pm to 8:00 pm
Thursday: 11:00 am to 4:00 pm
Friday: 10:30 am to 3:30 pm
*Registration closed 1h 30 mins prior to the end of service hours.
Location: 1541 Jane Street, North York, ON M9N 2R3
YouthLink
YouthLink is now offering in-person services.
Hours:
Thursday: 12:00 pm to 6:00 pm
*Intake for in-person appointments begins at 11am, with a limited number of sessions available from 12-6pm.
Location: 636 Kennedy Road, Scarborough, ON M1K 2B3
– No appointment is necessary; first come, first served.
– COVID-19 screening will be completed on arrival.
– Face masks are required for all in-person sessions; masks available upon request
Did you know?
There are 5,000 counselling visits to the what’s up walk-in each year across all locations.
The most common issues talked about are anxiety, depression, family conflict, and school related issues.
Only 6% of people who use the clinic are referred to long-term more intensive services. This demonstrates the effectiveness of the model even with complex issues.